This app package is not supported for installation by App Installer because it uses certain restricted capabilities.

Anonymous
2023-10-10T08:48:49+00:00

I tried to install MS teams for work but it failed, please tell me what could be the reason.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2023-10-12T08:04:44+00:00

Hi ,

Please follow this thread, i was able to install teams with help of response from @Sharon
Error caa5009d - Microsoft Q&A

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  1. Anonymous
    2024-05-24T15:25:38+00:00

    The solution I found that has worked on multiple Dell laptops is to install Teams BEFORE setting up Outlook or OneDrive. On a couple of laptops that would not install Teams and gave the error above, I ran Office Scrub to remove Office, Installed Teams and then reinstalled Office.

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  2. Anonymous
    2024-03-22T16:14:14+00:00

    This worked for me on a new Dell Laptop

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  3. Anonymous
    2023-11-26T12:40:03+00:00

    Wow over a month later and this is still broken! The usual M$ Limbo Dance of Customer Service. Is Teams not one of your flagship applications?? How come its been over a month and you haven't fixed a certificate issue that's hitting your paying customers?????

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  4. Anonymous
    2023-11-10T07:11:37+00:00

    The solution that worked for me was to Update the Microsoft App Installer through the Microsoft Store. It needed an update. After that, Teams For Business installed fine.

    This worked for me too, seems that when installing a new machine the App store apps don't get updated automatically for a while. So the app updater was out of date, when I updated it teams installed no problem.

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