New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous
2023-12-01T12:57:48+00:00

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Switch between accounts

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  1. EmilyS_726 28,995 Reputation points Volunteer Moderator
    2023-12-01T22:54:53+00:00

    Hello,

    You can launch Registry Editor, and hold down Ctrl + F, do a search of the exact match for the email address, whenever you find it, you can delete it.

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  2. Anonymous
    2023-12-04T09:37:06+00:00

    Hi, I have done this but the accounts still show in the "Pick an account" list.

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  3. EmilyS_726 28,995 Reputation points Volunteer Moderator
    2023-12-04T13:25:23+00:00

    Can you share a screenshot of this particular step where it asks you to pick an account, just in case what you mentioned may not be what I have in mind. Thanks!

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  4. Anonymous
    2023-12-04T15:50:15+00:00

    Hi, I have censored the emails/names, but this is the screen I am referring to.

    I have tested this on different computers, on Windows 10 and 11, and have not seen any way to remove the names from this list.

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    40+ people found this answer helpful.
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  5. EmilyS_726 28,995 Reputation points Volunteer Moderator
    2023-12-04T16:53:39+00:00

    Thank you.

    What is your computer's set up? Is it a device managed by your organization, or a personal device?

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