New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous
2023-12-01T12:57:48+00:00

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Switch between accounts

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  1. Anonymous
    2024-08-07T19:46:27+00:00

    Hello everyone,

    I tried literally everything I read in this thread, I deleted all microsoft files, caches, etc.

    I also found the following file com.microsoft.teams.plist thinking it would be THE one file to delete and have my problem solved but nothing.

    *I have a macbook.

    I still have (yes all of those) accounts showing up on the login page from Microsoft Teams. It is really annoying.

    the problem is that all the accounts showing up have been deleted, either by me or because I am no more in the company where I had access to Teams to.

    Anyone has other recos???

    Thx in advance

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  3. Anonymous
    2024-08-07T20:45:29+00:00

    {UPDATE}

    Found this video https://www.youtube.com/watch?v=yEB7QhoUR0Y&t=375s

    on this community thread https://answers.microsoft.com/en-us/msteams/forum/all/unable-to-remove-old-accounts-from-teams-for-mac/ed17f45b-1456-4eb6-96c8-b00f78371067?page=2

    It did delete 4 out of 7.

    3 more to go - 1 hotmail account that I deleted a year ago, 1 that I created because I'm a professional in design and I wanted to link my domain name with outlook to receive emails, but didn't work so I also deleted it and 1 from my old school (I contacted the admin for the latter so that one should be fixed).

    (the 4th account is actually active)

    If you have any idea how i could fix the first!!

    Image

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  4. Anonymous
    2024-08-22T13:26:45+00:00

    I am having issues with removing an old University account that I signed in with on Microsoft Teams. It’s so frustrating that there isn’t a ‘remove’ option. I hope Microsoft resolve this as soon as possible.

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    2 people found this answer helpful.
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  5. Anonymous
    2024-09-04T19:48:19+00:00

    This is the one that worked for me. Thanks

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    3 people found this answer helpful.
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