New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous
2023-12-01T12:57:48+00:00

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

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  1. Anonymous
    2024-06-19T09:30:08+00:00

    In New Teams go to settings (click on the three dots next to your account).
    Select: Accounts and orgs

    Either turn off or leave the org/account that is problematic.

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  2. Anonymous
    2024-06-21T12:14:39+00:00

    Thank you very much, I looked a lot for a solution. The proposition really works.

    Delete:
    %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
    %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
    %LocalAppData%\Microsoft\OneAuth
    %LocalAppData%\Microsoft\TokenBroker
    %LocalAppData%\Microsoft\IdentityCache

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  3. Anonymous
    2024-06-22T03:01:59+00:00

    YOU'RE PERFECT MAN. THIS SOLUTION IS COMPLETELY WORKED! THANKS! IT WAS SO ANNOYING! THANKS! YOU SAVED MY LIFE

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  4. Anonymous
    2024-06-25T14:54:01+00:00

    deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

    And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

    I have found a possible solution:

    Delete:
    %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
    %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
    %LocalAppData%\Microsoft\OneAuth
    %LocalAppData%\Microsoft\TokenBroker
    %LocalAppData%\Microsoft\IdentityCache

    Then restart the PC.

    This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

    Thank you! I was Finally able to get rid of that old outlook.com account that was causing problems in Teams.

    Was this answer helpful?

    1 person found this answer helpful.
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  5. Anonymous
    2024-07-16T11:12:18+00:00

    Great.

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