New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous
2023-12-01T12:57:48+00:00

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Switch between accounts

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  1. Anonymous
    2024-03-06T06:37:24+00:00

    Thanks @darrell. This worked for me also after trying all above steps.

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  2. Anonymous
    2024-03-08T10:54:46+00:00

    Problem solved.

    thank you

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  3. Anonymous
    2024-03-08T13:37:06+00:00

    Hi all. Today the issue seems (partially) fixed on my Win 11 computer with these specs:

    You have Microsoft Teams version 24004.1309.2689.2246.
    The client version is 49/24020205511.

    Pls note the client version.

    Clicking sign out now asks for password on relaunch (but my username is retained by the app and there is still no way to simply forget/clear the user list).

    If you can, test on your side and let us know.

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  4. Anonymous
    2024-03-08T15:48:10+00:00

    Try signing into Teams and click the option "Sign into this App Only" rather than let your organsaton take care of the device. Does it still forget the password then?

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  5. Anonymous
    2024-03-09T00:37:14+00:00

    It's better if it does forget, of course, but even if it does that's not the ballgame because most people forget to sign out in the first place. This is why we're looking for a feature in which logins require a password every time regardless. It would be nice if usernames could be forgotten too, but that's much less critical.

    I'd also like a way where users never see this screen and instead just log straight in (the equivalent of clicking the blue link at the bottom, which few notice). I'm not aware of a way to do that, however.

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