New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous
2023-12-01T12:57:48+00:00

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

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  1. Anonymous
    2024-04-23T13:51:35+00:00

    Nope, Microsoft is not botherred amd has not been bothered since the last version, We have now decided the best approuch was not to use shared user account on one device, and allow each user to log into the device instead. Then when they sign out we automatically remove their profile fiome the device. It works perfectly like that,

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  2. Anonymous
    2024-04-23T13:17:17+00:00

    Hi,

    is there any update to this issue?

    Is there no other way to let the new Teams forget about the previous accounts that logged in without scripts or resetting the app?

    Thanks.

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  3. Anonymous
    2024-04-20T00:28:10+00:00

    While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

    When clicking on those users, it also logs them in without asking for a password.

    After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

    And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

    Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

    They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

    I have also tried to fully remove and reinstall Teams but the accounts are still visible.

    Does anyone have a solution for this?

    Thanks

    EDIT:

    I have found a possible solution:

    Delete:
    %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
    %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
    %LocalAppData%\Microsoft\OneAuth
    %LocalAppData%\Microsoft\TokenBroker
    %LocalAppData%\Microsoft\IdentityCache

    Then restart the PC.

    This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

    But what about android phones? Is there a different approach?

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  4. Anonymous
    2024-04-08T13:29:42+00:00

    This is a more reliable and quicker way to stop your clients updating to the new version of teams so you can stay on the classic version https://learn.microsoft.com/en-us/microsoftteams/new-teams-deploy-using-policies?tabs=teams-admin-center

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  5. Anonymous
    2024-04-05T12:24:08+00:00

    When will this be fixed in the app itself?

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    1 person found this answer helpful.
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