New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

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99 answers

Anonymous

2024-06-25T14:54:01+00:00

deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

Thank you! I was Finally able to get rid of that old outlook.com account that was causing problems in Teams.
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Anonymous

2024-06-22T03:01:59+00:00

YOU'RE PERFECT MAN. THIS SOLUTION IS COMPLETELY WORKED! THANKS! IT WAS SO ANNOYING! THANKS! YOU SAVED MY LIFE
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Anonymous

2024-06-21T12:14:39+00:00

Thank you very much, I looked a lot for a solution. The proposition really works.

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache
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Anonymous

2024-06-19T09:30:08+00:00

In New Teams go to settings (click on the three dots next to your account).
Select: Accounts and orgs

Either turn off or leave the org/account that is problematic.
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Anonymous

2024-06-12T19:53:01+00:00

Hello,

You can launch Registry Editor, and hold down Ctrl + F, do a search of the exact match for the email address, whenever you find it, you can delete it.

This is actually the only useful answer here. Any other answer does not work. Thanks Emily you rock!
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