New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous
2023-12-01T12:57:48+00:00

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

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  1. Anonymous
    2025-02-12T21:49:21+00:00

    This worked perfectly

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  2. Anonymous
    2025-02-12T21:45:47+00:00

    This worked perfectly

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  4. Anonymous
    2025-01-09T21:20:12+00:00

    Deleting the listed folders worked for me. The only thing I did different than ablyth's directions was to stop the MSTeams service prior to deletion.

    Keep in mind this will log you out of all Microsoft products on your system so you will need to know the username and password of the account associated with the login

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  5. Anonymous
    2024-11-16T23:05:29+00:00

    deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

    And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

    I have found a possible solution:

    Delete:
    %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
    %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
    %LocalAppData%\Microsoft\OneAuth
    %LocalAppData%\Microsoft\TokenBroker
    %LocalAppData%\Microsoft\IdentityCache

    Then restart the PC.

    This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

    Thank you! I was Finally able to get rid of that old outlook.com account that was causing problems in Teams.

    Great! Works for me!! Thank you

    Was this answer helpful?

    2 people found this answer helpful.
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