New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous
2023-12-01T12:57:48+00:00

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Switch between accounts

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  1. Anonymous
    2024-10-11T15:41:35+00:00

    In New Teams go to settings (click on the three dots next to your account).
    Select: Accounts and orgs

    Either turn off or leave the org/account that is problematic.

    Thanks, doing the above was the right solution!

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  2. Anonymous
    2024-10-07T19:47:16+00:00

    Deleting the first two did it for me.

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  3. Anonymous
    2024-09-16T08:02:45+00:00

    No I cannot delete that account. It is the one I need!

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  4. Anonymous
    2024-09-05T02:35:55+00:00

    Thank you so much. I literally spent hours on different forms trying to figure this out and this actually works.

    EVERYONE DO THIS IT WORKS

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  5. Anonymous
    2024-08-07T20:45:29+00:00

    {UPDATE}

    Found this video https://www.youtube.com/watch?v=yEB7QhoUR0Y&t=375s

    on this community thread https://answers.microsoft.com/en-us/msteams/forum/all/unable-to-remove-old-accounts-from-teams-for-mac/ed17f45b-1456-4eb6-96c8-b00f78371067?page=2

    It did delete 4 out of 7.

    3 more to go - 1 hotmail account that I deleted a year ago, 1 that I created because I'm a professional in design and I wanted to link my domain name with outlook to receive emails, but didn't work so I also deleted it and 1 from my old school (I contacted the admin for the latter so that one should be fixed).

    (the 4th account is actually active)

    If you have any idea how i could fix the first!!

    Image

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