New Teams - How do you remove users from the "Pick an account" / Login screen?

Anonymous
2023-12-01T12:57:48+00:00

While testing "New Teams" I have noticed that the "Pick an account" / Login screen shows the previous users that have logged in, even if they have clicked "sign out".

When clicking on those users, it also logs them in without asking for a password.

After reading other posts here, I have tried deleting the cache here: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

And also deleting the data in this folder: %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

Doing this has stopped the accounts from being logged in without a password, but the accounts still appear on the "Pick an account" / Login screen.

They do not show in classic teams or any other application and there are no additional accounts in the "Access Work and School" windows setting page.

I have also tried to fully remove and reinstall Teams but the accounts are still visible.

Does anyone have a solution for this?

Thanks

EDIT:

I have found a possible solution:

Delete:
%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache

Then restart the PC.

This will sign out all Microsoft products but does remove the users from the login list and removed their login details, meaning a password is required to login to Teams.

Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Switch between accounts

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  1. Anonymous
    2024-02-15T08:51:52+00:00

    I have some issue right now with the new Ms.Teams apps and done with your solution. Very helpful, thank you so much ablyth.

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  3. Anonymous
    2024-01-21T12:29:12+00:00

    Worked for us also. Lazy Microsoft making the customers as their beta testers.

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  4. Anonymous
    2024-01-16T15:42:37+00:00

    This worked for me. Thank You so much!

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  5. EmilyS_726 29,000 Reputation points Volunteer Moderator
    2023-12-05T13:27:48+00:00

    I am afraid this appears to be a bug with the new Teams, especially when it doesn't appear on the old.

    I am afraid you will have to use the Help > Give Feedback option to report this.

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