Unable to collapse the left side panel in teams anymore

Anonymous
2024-08-16T14:59:31+00:00

As of yesterday, the display of my teams will no longer collapse the left side panel. I've tried settings, restarting the app, and restarting the computer. It used to open after selecting one of the options next to it, like chat or teams and then it would automatically close after I selected what I wanted from those options. How do I get it to collapse again?

Microsoft Teams | Microsoft Teams for business | Chats | Other

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  1. Anonymous
    2024-09-05T15:49:18+00:00

    Thank you! Once I shrunk the window the side panel collapses again.

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  2. Anonymous
    2024-09-05T15:57:36+00:00

    That's NOT a fix. And CERTAINLY NOT an answer.

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  3. Anonymous
    2024-09-05T17:40:09+00:00

    Same thing is happening to me. Was this part of some update. Its annoying.

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  4. Anonymous
    2024-09-05T17:47:32+00:00

    Reinstalling has worked for now, I will post again if the it comes back.

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  5. Anonymous
    2024-09-05T18:21:17+00:00

    That's NOT a fix. And CERTAINLY NOT an answer.

    My response was in reply to KpNjMe's post (quoted below). I cleared the folder mentioned for the new version of Teams, restarted the app, and the side panel did collapse when I reduced the size of the app window. My post was to confirm that their advice worked for me.

    In case it helps, my org's helpdesk advised clearing cache - which worked for me - via these steps:

    1. Force close Teams completely > then using the file explorer go here and delete all files and folders in these locations:
    2. For NEW Teams C:\Users[username]\AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
    3. For OLD Teams C:\Users[username]\AppData\Roaming\Microsoft\Teams

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