I am not getting teams notifications on my I phone. All notifications are turned on. Anything I need to do to fix this?

Anonymous
2024-02-12T18:49:19+00:00

I have all notifications turned on but I am still not getting any notifications for teams on my I phone. I have deleted app and reinstalled etc. any advice correcting this issue?

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  1. Anonymous
    2024-03-13T19:59:03+00:00

    This is also happening to me.

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  2. Anonymous
    2024-03-12T18:31:20+00:00

    This is also now happening to me. There was some update pushed this morning for Teams and now I no longer get the active notifications on my Iphone. I have looked in settings on the Teams client both on the desktop and iphone device and I don't see anything that would be disabled.

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  3. Anonymous
    2024-02-13T10:55:42+00:00

    Hello Thomas,

    I regret to learn of the inconvenience you are experiencing with your notifications. Allow me to provide some additional troubleshooting steps to resolve this issue:

    Verify Do Not Disturb Settings: Kindly navigate to Settings > Do Not Disturb and ensure that Do Not Disturb is turned off. If this feature is enabled, notifications will not be received.

    Background App Refresh (Teams): Navigate to Settings > General > Background App Refresh and verify that it is enabled for Microsoft Teams. This will allow the app to refresh in the background and receive notifications.

    Reset All Settings (Advanced): This step will reset all settings on your iPhone, not affecting data or content. To proceed, navigate to Settings > General > Reset > Reset All Settings. After completion, follow the prompts and reconfigure your preferences, including notification settings.

    Check for Restrictions: Navigate to Settings > Screen Time > Content & Privacy Restrictions and verify that Allow Notifications is not restricted.

    Check Your Network Connection: Inadequate network connectivity may also affect notifications. Ensure you have a stable internet connection, either Wi-Fi or cellular data.

    Sign Out and Sign Back In: Open the Teams app, tap your profile picture at the top left, scroll down and select Sign Out. Sign back in with your Microsoft account.

    Test with Another Account: To identify if the issue is specific to your account, log in to Teams with a different account (if possible) and verify if notifications work.

    Please remember to restart your iPhone after implementing any changes. I hope that these steps will be beneficial in resolving the issue, and we appreciate your patience.

    Kind regards, Segunfunmi.

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  4. Anonymous
    2024-02-12T20:13:19+00:00

    I have already tried all of that with no luck

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  5. Reported
    Anonymous
    2024-02-12T19:47:05+00:00

    Hi Thomas

    Welcome to the forum. My name is Segunfunmi, and I am an Independent Advisor and Microsoft user just like you. I appreciate you reaching out to me with your query.

    Troubleshoot notifications in Microsoft Teams mobile apps

    This is your invitation to try Microsoft 365 for free Unlock now Note: To manage email notifications, see how often you receive missed activity emails.

    iOSAndroid Here are the notifications you should get by default Chat—when someone sends you a message in a one-on-one or group chat.

    Mentions—when you or a channel you're a member of is @mentioned.

    Replies—when someone replies to your post in a channel, or to one that you've also replied to.

    Calls—when someone calls you via Teams.

    Meeting started—when someone joins a Teams meeting on your calendar.

    Here’s how to troubleshoot common issues Getting some notifications but not others.

    Here’s a fix for it

    Getting zero notifications on your mobile device.

    Here’s a fix for it

    Want notifications about activity in your channels?

    Here’s a fix for it

    Getting some notifications but not others Your Notifications might be customized.

    If you’re only getting alerts about certain kinds of activity, some notifications might be turned off.

    Go to your profile picture at the top left of the app and select Notifications. Tap General activity and turn on the toggle next to any notifications you want to receive.

    Getting zero notifications on your mobile device Teams notifications might be disabled.

    There are two ways to fix notifications on your mobile device: one is through settings in Teams, the other is to go to the Settings app on your mobile device.

    We ask for permission when you first launch the app, but you may have skipped this step, or turned off notifications from the device’s Settings app.

    Here’s what to do:

    In Teams, go to your profile picture at the top left, then select Notifications.

    If your notifications are turned off, tap Open settings.

    From the Settings app on your mobile device, select Notifications.

    Toggle on Allow Notifications. " I pulled the following steps from the link below. https://support.microsoft.com/office/6d125ac2-e440-4fab-8e4c-2227a52d460c "

    I hope that the information provided has been helpful to you. If you have any further questions or concerns, please feel free to ask.

    Warm regards Segunfunmi

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