How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

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  1. Anonymous
    2025-01-20T23:49:28+00:00

    Same issue here.

    MS Team, are you ever going to fix this?

    browser on the left and Teams for mac on the right(all camera toggles are off. Turning on auto brightness make me look like a ready to be served lobster)

    Image

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  2. Anonymous
    2025-02-21T14:10:01+00:00

    It's nice to know its being looked at Oscar but why not just add hue/temperature controls in settings so that people can tweak their own settings?

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  3. Anonymous
    2025-02-21T14:26:07+00:00

    Finally, a response from Microsoft!

    Certainly not fixed for me on 25031.1203.3429.7545 running a Macbook Air M1 2021 on Mac OS 15.3.1 (24D70) with an external display.

    Massive tone shift to red still Vs any other app.

    I see you're saying there are still some scenarios where it's a problem, so I guess I'm one of those scenarios.

    Please keep the pressure on and keep us updated.

    Thanks

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  4. Anonymous
    2025-02-21T15:42:18+00:00

    Updated to 25016.1904.3401.2239 and am still experiencing this issue on all 3 of my Macs - a 27'' 5K "retina" iMac, a 14'' M3 MacBook Pro, and a 14'' M3 Max MacBook Pro.

    No issue when using the web/browser version of Teams. This surely can't be that difficult to fix once and for all. No problem with any other services (Google Meet, Zoom, WhatsApp, FaceTime...)

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