How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

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  1. Anonymous
    2024-09-20T06:42:56+00:00

    Can NOT confirm.

    Colleagues and business partners reporting my red face.

    Paying for a software that makes you a clown in business calls.

    Can't believe it.

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  2. Anonymous
    2024-09-20T09:57:19+00:00

    How is this problem still around it's been 9 months and it's awful, literally only a problem with Microsoft teams on Mac, I don't turn on my camera in meetings just because of this. Who is in charge??

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  3. Anonymous
    2024-09-24T11:02:30+00:00

    Hello,

    Adding to this as well in the hope that it actually gets someone at Microsoft to notice it.

    I've had the same issue since upgrading my work machine to the M3 Mac earlier in the year. ALL OTHER uses of the camera are fine - it's just Teams calls that make my face bright red. It's embarrassing - colleagues can most definitely see it.

    If I open up the camera preview via the camera icon in the top nav bar at the same time as a Teams call, I can have a side by side comparison of the colours looking fine in the preview vs the broken Teams one - it's Teams that is the problem.

    Sort it out Microsoft!

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  4. Anonymous
    2024-09-24T13:29:45+00:00

    +1 - same problem here. Microsoft, go fix it now!

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