How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

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  1. Anonymous
    2024-06-27T10:47:35+00:00

    Same issue. My observations:

    • Using Logitech 4K Brio as camera, I can open the Logitune and view a perfect image coming out of the camera - while at the same time have teams meeting open showing an over saturated red tinted face.
    • When in Teams meeting, if you open up any content on your screen that is white - it will make it even worse as Teams is doing some processing and its not able to understand the extra illumination coming from monitor towards the face. This causes the face to look even more red. Again: tested and viewed from Logitune - the picture is flawless even when white content is shown. Its able to manage exposure or other settings related to this.
    • Also tested: other participants in the meeting DO SEE your red face

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  2. Anonymous
    2024-06-27T10:55:14+00:00

    How does one get Microsoft's attention to do something about this?

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  3. Anonymous
    2024-06-27T20:11:00+00:00

    I know this doesn't fix the app, but I've got rosacea and deal with this anyway. Half the time it's the color of the light thats being cast on you. If my background or auxiliary screen is white, my face is bright red (not to mention if there is something red on my screen...) Change your screen background color or I literally have a PNG that is a medium blue-ish green rectangle that I open up and enlarge somewhere on my screens (I move it around to find where it sits best. That color works best with my skin tone. I also suggest other true greens, forest, anything on the bluer side. Good luck, red people!

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  4. Anonymous
    2024-07-10T12:00:36+00:00

    I have the same experience. Running "new" teams on a Sonoma installed Mac mini m2 and a MacBook Pro m1. Same issue - teams shows my own video with very high saturation, I look unhealthily red. All other apps and the native camera feed (MacBook Pro built in, Mac mini has a Logitech brio 4k) - show a perfectly balanced camera picture with normal saturation.

    I've a conflicting experience on what the other end receives, using the two devices to call one another (I have different accounts so can do so) - the receiving picture appears to be normal.

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