How can I look less red on Team calls?

Dear Matt very red,

Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

I'm sorry to hear that you're experiencing this issue. One possible solution is to adjust the camera settings on your MacBook Pro. You can try adjusting the color balance, exposure, and saturation settings to see if that helps. To do this, open the Camera app on your MacBook Pro and click on the "Settings" icon. From there, you can adjust the camera settings to your liking.

Another possible solution is to check if your MacBook Pro has any software updates available. Sometimes, software updates can fix issues with camera settings and improve overall performance.

If neither of these solutions work, you may want to contact Apple support for further assistance. They may be able to provide additional troubleshooting steps or suggest other solutions to help you look less red on Teams calls.

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Sherry | Microsoft Community Moderator

Hi Sherry
Thanks for the advice.
I have since updated my system software to the latest OS and checked the camera settings on my macbook pro. Currently I look the right colour in all other camera uses except Teams (where I look red). This includes Photo Booth, Face Time, Google Meet & the Camera setting preview.

I also called Apple support who went through the same troubleshooting and suggested I go back to Microsoft support as this seems to limited to using Teams.

Is there anything else you can suggest?

Thanks
Matt

Dear Matt,

(I removed revey red in your name, thinking you may not like it :))

Based on all the information shared, it can be a Teams design limitation.

In this situation, we suggest you contact Microsfot support team for further assistance. They have permission to report this issue to the product team, then the product team may provide some work around or fix. Please use the admin account or contact your IT admin to go to Office 365 Admin Center-> Support-> New Service Request. The support engineers there have the correct escalation channel, and this is the most efficient way to report such issue. You can refer to this article to check the way how to raise a ticket: Ways to contact support for business products - Admin help. The engineers in related team have higher permission and resources than us to help check the root cause from background directly.

For your reference: How do I find my Microsoft 365 admin? - Microsoft Support.

At the same time, so sorry to bring you inconvenience. I know sometimes it is really inconvenient for us to use Team. I can understand your mood. Thanks for bring this to Microsoft Community. Since I think your feedback is really constructive, I will report this to Microsoft. Meanwhile, I sincerely suggest you post this precious suggestion to Microsoft. Microsoft will update their product based on customers' suggestions. Believe your suggestion will help many other people in the future. Your understanding and co-operation are highly appreciated.

Here is our official URL to submit your suggestion: Microsoft Teams · Community.

After submitting the feedback, will you please share me the feedback link, I will ask my team to help vote for it. Through this, our support engineers will be able to collate data and supporting details regarding this and might consider changing the feature as a good ground for future updates.

I hope the information helps! If there is any update or I misunderstand you, please feel free to let me know. I will continue to assist you. Your understanding and co-operation are highly appreciated.

Thanks for your precious time. Have a nice day.

Sincerely,

Sherry | Microsoft Community Moderator