How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments

116 additional answers

Sort by: Newest
  1. Anonymous
    2024-09-30T12:39:11+00:00

    I just did a test and joined a call in the web version of Teams (following Shaun Smith4's advice, above) and simultaneously in the MacOS app version of Teams and put them side by side and took a screenshot:

    Image

    What I discovered though is that in the MacOS native app, as well as looking red myself, so was the person I was calling. In the web version the person I was calling did not look red. I won't post a screenshot of the other caller because I don't have his permission.

    My theory is that it's not the outgoing webcam image that is being doctored, it's the display of all of the camera streams in the native app.

    I asked my caller to take a screenshot of me, as I was calling from the native app, and what he sent me was the normal (non-reddened) version of myself.

    So, when I've been banging on about how Teams makes me look red, the other people in my calls couldn't even see it.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-09-27T13:41:59+00:00

    I have a part solution!

    Don't use the Teams app, but use the Teams web interface - doesn't make you look like a lobster!

    I don't use Teams as much as a lot of people so I don't know if the app offers anything over the web interface, but I'm glad I'm not RED!

    go to teams.microsoft.com

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-09-25T21:27:02+00:00

    ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

    Signed up just to highlight the same issue.

    ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

    It's been months now, and is highly embarrasing.

    This issue only occurs on macOS Teams app.

    Everyone thinks I'm suburned

    ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

    MacBook Pro - M3 Pro (Mac15,6) https://everymac.com/systems/apple/macbook_pro/specs/macbook-pro-m3-pro-11-core-cpu-14-core-gpu-14-late-2023-specs.html

    ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-09-25T21:04:58+00:00

    Same issue. It's been months. Please fix this bug!

    Was this answer helpful?

    0 comments No comments