How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

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  1. Anonymous
    2024-10-04T18:58:11+00:00

    Thanks, but if it was that straightforward d I would have carried out those adjustments.

    I am an IT professional and not afraid of exploring any available settings.

    I am using the inbuilt camera in my Apple Display.

    There are no settings to change via Teams or any other method.

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  2. Anonymous
    2024-10-04T18:47:57+00:00

    This is so typically Microsoft! The suggested solution works on a PC - but on a Mac. There is no "Open Camera Settings" button on a Mac.

    Please use a Mac to offer tech support on a Mac!

    For the record - I have tried this with my Mac's built-in camera and 2 other USB webcams. They all do the same.

    THIS IS A MICROSOFT TEAMS SOFTWARE ISSUE!

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  3. Anonymous
    2024-10-04T17:47:42+00:00

    SOLUTION

    Go to the three dots next to your profile picture in Teams

    Select Settings

    Select Devices from the left menu

    Scroll to the bottom of the options and you will see your video settings

    Click on Open Camera Settings

    Adjust the Hue until you like how it looks

    Apply the settings

    Press OK

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  4. Anonymous
    2024-09-30T14:17:55+00:00

    I've recently upgraded from 2019 MacBook Pro (with an Intel CPU) to a new M3 MacBook Pro.
    I haven't used Teams with a camera for some time, and when I turned it on for the first time, I got worried I was about to have a stroke -- my face looked so red.
    That said, I'm pretty sure my old Mac wasn't affected by that issue.

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