How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

Was this answer helpful?

10+ people found this answer helpful.
0 comments

116 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-01-10T18:28:47+00:00

    I have this exact same problem. The issue is specific to MS Teams and occurs on all of my Apple devices, even when using an external camera. I can't believe this hasn't been resolved yet :(

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-12-11T19:26:55+00:00

    ImageThe red tint isn't even applied in Teams' own video preview in the Devices settings, so it seems to be specific to the meeting interface. I hadn't noticed this at all until switching to a new monitor; I wonder if the video renderer is acting funny with certain display color profiles, if that's possible?

    EDIT: It's definitely related to color profile, but more importantly, how the meeting video renderer is handling HDR. I disabled it in the Displays setting on my Mac and it's much better.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-10-24T09:43:38+00:00

    End of 2024 and the issue still exists. Teams should be a professional solution and it looks like ****, how is a company like MS not able to fix this?!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-10-04T18:47:57+00:00

    This is so typically Microsoft! The suggested solution works on a PC - but on a Mac. There is no "Open Camera Settings" button on a Mac.

    Please use a Mac to offer tech support on a Mac!

    For the record - I have tried this with my Mac's built-in camera and 2 other USB webcams. They all do the same.

    THIS IS A MICROSOFT TEAMS SOFTWARE ISSUE!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments