How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

Was this answer helpful?

10+ people found this answer helpful.
0 comments

116 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-31T14:57:41+00:00

    Same issue here, have spent way too much time in Teams settings trying to fix this. I can literally have a Zoom call and then a teams meeting 30 seconds later and it looks like I've been on a run, ridiculous! Give us the options to change the saturations manually if you can't find a fix, please!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-07-23T13:35:36+00:00

    Has there been any fix provided for this yet? We are still experiencing the same issue and have tried all kinds of fixes with no luck. Very unprofessional to, as many have already pointed out, appear to have fallen asleep in the sun after drinking 2 bottles of red shortly before attending a business meeting. Please, Microsoft, ketchup!!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-07-10T12:00:36+00:00

    I have the same experience. Running "new" teams on a Sonoma installed Mac mini m2 and a MacBook Pro m1. Same issue - teams shows my own video with very high saturation, I look unhealthily red. All other apps and the native camera feed (MacBook Pro built in, Mac mini has a Logitech brio 4k) - show a perfectly balanced camera picture with normal saturation.

    I've a conflicting experience on what the other end receives, using the two devices to call one another (I have different accounts so can do so) - the receiving picture appears to be normal.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-06-27T10:55:14+00:00

    How does one get Microsoft's attention to do something about this?

    Was this answer helpful?

    0 comments