Side Scrollbar disappears frequently in the New Teams

Anonymous
2024-02-06T06:42:09+00:00

Having the same issue as already raised by others. New Teams version, scroll bar disappeared. It only shows up for seconds when switching between chats and groups. It's hard to get to a group which is far down listed.

Scroll bar also gone within a chat. Need to use the up/down key to find relevant comment within a chat.
Switched back to old Teams version and everything is back fine.

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-07T15:58:10+00:00

    Updating to the following 'early access' version: 24004.1307.2669.7070 solves the problem. It is available here (link courtesy of GitHub) but as always you use at your own risk.

    Update undertaken on several PC's and all appears stable.

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  2. Anonymous
    2024-02-07T16:06:16+00:00

    For users whose platforms are controlled by a centralized IT group in a large organization, this is not an option. Is there another workaround, other than appealing to the change management team in my company? (Who are unlikely anyway to roll out an early access version.)

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  3. Anonymous
    2024-02-07T17:56:50+00:00

    With New Teams, I think this is by design. It's to get the scroll bar out of the way when not in use. You can use the mouse wheel to scroll up and down then grab the bar with the pointer if needed. Alternatively, if you don't have a mouse wheel. You can click the Maximize/Restore Down with the little square button just left of the X close button on the top right. This resizing of the window will make the bar show up temporarily to grab.

    You can see from this post Switch to the new Microsoft Teams - Microsoft Support the scroll bar is hidden when not in use.

    Someone mentioned this behavior has been updated in a preview release but until then Classic Teams may be the only option.

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  4. Anonymous
    2024-02-07T18:03:54+00:00

    Most of us understand how a hidden scrollbar works, the issue is it won't appear 'on hover' as intended, which is a bug that needs to be fixed.

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  5. Anonymous
    2024-02-07T18:28:53+00:00

    Of course this is the way it should work....the bug is that the scroll bar is MIA on hover, resizing, etc etc. There is nothing to grab. Renders New Teams non-functional.

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