Side Scrollbar disappears frequently in the New Teams

Anonymous
2024-02-06T06:42:09+00:00

Having the same issue as already raised by others. New Teams version, scroll bar disappeared. It only shows up for seconds when switching between chats and groups. It's hard to get to a group which is far down listed.

Scroll bar also gone within a chat. Need to use the up/down key to find relevant comment within a chat.
Switched back to old Teams version and everything is back fine.

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

51 answers

Sort by: Newest
  1. Anonymous
    2024-02-09T14:42:55+00:00

    Same issue here - New Teams is utterly useless. Had to go back to Classic. The only problem is I get a pop-up telling me I still have New Teams installed (unfortunately I can't remove it) and it only gives me two options - switch to New now, or switch to New later. So dumb.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-02-09T09:31:57+00:00

    Even I am facing the same problem.

    As a workaround Click on the Recent option and ungroup the chats. Again click on the recent options will bring the cursor for fewer seconds.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-02-09T01:31:12+00:00

    I get it! You have to catch the scroll bar like a mouse! I therefore found that placing a bit of cheese on your screen ensures that the scroll bar appears a little longer :)

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-02-08T18:31:20+00:00

    Just to help whomever may be trying to solve this. I have the same issue. I also rebooted to try to fix it; no help. What I found today is that if I manually resize the screen I can see the very thin scroll bar, but then it disappears.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-02-08T17:04:22+00:00

    Agree with all of the other posts. I have also gone back to Classic Teams. A disappearing / missing scroll bar makes this new Teams app absolutely unusable.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments