Register the new Teams as the chat app for Microsoft 365(requires restarting Microsoft 365 applications) is not working

Anonymous
2023-10-13T06:21:17+00:00

Register the new Teams as the chat app for Microsoft 365(requires restarting Microsoft 365 applications) is not working, Can't chat with contacts in Outlook

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2023-10-19T14:34:52+00:00

    My work around for Executives that need the status bubbles back in Outlook is to leave the new TEAMS experience. Once TEAMS classic is back up and running, launching Outlook will show the status bubbles again.

    Other posts are pointing to an issue with the HKCU\SOFTWARE\IM Providers key; we will have to wait for the Office/Teams product groups to resolve the issue with NEW TEAMS.

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  2. Anonymous
    2023-10-19T12:45:24+00:00

    Same issue here. Latest Teams, Outlook 2309 (build 16827.20166)

    i did notice the new MsTeams IM provider key in the registry did not create. I presume this is what the tick box creates. tried manually creating this which did not work.

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  3. Anonymous
    2023-10-19T06:19:15+00:00

    @Libeamlak Zelalem MSFT

    Is there any information update?

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  4. Anonymous
    2023-10-16T13:11:04+00:00

    I have the same issue. Unable to register the new Teams app as for Microsoft 365. Microsoft Outlook for Microsoft 365 MSO (Version 2302 Build 16.0.16130.20684) 64-bit. I see that many of us are using different versions of outlook. Is there any specific version which we need to install.

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  5. Anonymous
    2023-10-16T12:13:59+00:00

    same issue with me also. even I have latest version 2309 (build 16837.20130

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