Register the new Teams as the chat app for Microsoft 365(requires restarting Microsoft 365 applications) is not working

Anonymous
2023-10-13T06:21:17+00:00

Register the new Teams as the chat app for Microsoft 365(requires restarting Microsoft 365 applications) is not working, Can't chat with contacts in Outlook

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2023-11-16T22:28:31+00:00

    Thank you, my friend, for your post about the mismatch between 32-bit and 64-bit versions! I fixed the issue by reinstalling the New Teams of the architecture matching Office version, which immediately solved the issue.

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  2. Anonymous
    2023-11-16T02:50:10+00:00

    This URL is very helpful

    Potential root cause might be you have a mismatch of the 32-bit new Teams client with 64-bit Microsoft 365 Apps (or vice versal).  Reinstalling new Teams client using 64-bit resolved the problem for our users.

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  3. Anonymous
    2023-11-14T19:29:11+00:00

    If you download Teams Classic: https://statics.teams.cdn.office.net/production-windows-x64/1.6.00.29964/Teams_windows_x64.exe, open it up, Go into options and register as the teams chat app. Then you can click the option to "switch to new teams". Presence should then be active in outlook

    Link does not work. I went to MS's site and downloaded classic Teams. Checked the box and switched to new Teams. Register box is still unchecked in new Teams and unable to be checked. I have the current version of new Teams (23285.3604.2469.4152).

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  4. Anonymous
    2023-11-13T04:09:20+00:00

    If you download Teams Classic: https://statics.teams.cdn.office.net/production-windows-x64/1.6.00.29964/Teams_windows_x64.exe, open it up, Go into options and register as the teams chat app. Then you can click the option to "switch to new teams". Presence should then be active in outlook

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  5. Anonymous
    2023-11-06T08:34:25+00:00

    Mine works, but none of my colleagues work. I don't know what the problem is...

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