Register the new Teams as the chat app for Microsoft 365(requires restarting Microsoft 365 applications) is not working

Anonymous
2023-10-13T06:21:17+00:00

Register the new Teams as the chat app for Microsoft 365(requires restarting Microsoft 365 applications) is not working, Can't chat with contacts in Outlook

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

44 answers

Sort by: Newest
  1. Anonymous
    2024-03-06T19:34:55+00:00

    Hi All,

    We just migrated our employees to MS Temas ( new version v2 ) and the OUTLOOK 365 status not showing.

    also, this option is not available at all (Register the new Teams as the chat app for Microsoft 365(requires restarting Microsoft 365 applications)), although, I am updating the Teams client regularly!

    Any idea?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-03-06T17:00:45+00:00

    Still having this issue. The DefaultIMApp value keeps reverting from MsTeams to Teams and breaking the presence/chat function in Outlook. All stated resolutions only temporarily resolve the issue. Comes back within a few hours.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-02-13T21:51:05+00:00

    Make sure these registry values exist in both SOFTWARE and SOFTWARE\WOW6432Node locations.

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\IM Providers\MsTeams]

    "FriendlyName"="Microsoft Teams"

    "GUID"="{88435F68-FFC1-445F-8EDF-EF78B84BA1C7}"

    "ProcessName"="ms-teams.exe"

    [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\IM Providers\MsTeams]

    "FriendlyName"="Microsoft Teams"

    "GUID"="{88435F68-FFC1-445F-8EDF-EF78B84BA1C7}"

    "ProcessName"="ms-teams.exe"

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-01-15T03:04:50+00:00

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-01-12T11:27:24+00:00

    Hi, can you share us the package installer link. I currently have office 365 (64 bit version). Was trying to install the TEAMS 64 bit version but the checkbox ticking option is still not working.

    Was this answer helpful?

    0 comments No comments