GIFs do not load on the new version of Teams. How can I fix that?

Anonymous
2024-03-04T13:28:43+00:00

When someone in the new Teams chat posts a GIF or a meme they are not loading. It may be a trivial thing but I feel like I can't fully comprehend what people are expressing in Teams because I can't see these things. What do I need to do to fix it?

Microsoft Teams | Microsoft Teams for business | Chats | Other

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  1. Anonymous
    2024-12-04T02:05:58+00:00

    We paste a GIF in the chat. Then a PLAY button appears in the middle of the GIF when we hover over it. If we play, the gif starts playing with a big PAUSE button in the middle, which isn't desirable of course and then after 5 or so frames, the GIF stops and it stays in play mode with the possibility to pause. Why doesn't the GIF play all the way ?

    You have Microsoft Teams version 24295.605.3225.8804.

    You've got the latest version. It was last checked on 2024-12-04.

    Believe me we tried a lot of basic things like RESTARTING Teams, LOGGED OUT, CLEAR CACHE, and so on !

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  2. Anonymous
    2025-02-27T11:49:49+00:00

    ***If the option to use a GIF isn't showing in the chat window, nor is there a "+" sign... this might help. It worked for me!

    Open Teams

    >Click the 3 DOTS (on the top right, next to your account icon)

    >Click SETTINGS

    >Click PRIVACY

    >Toggle OPTIONAL CONNECTED EXPERIENCES to "on" mode.

    Go back to your chat window and the GIFs option should show now.

    Yes! It's this :)

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