My camera on MSTeams on IPad Pro M4 suddenly is inverted, showing me upside down to all other attendees.

Anonymous
2024-07-25T12:00:54+00:00

I am experiencing an issue with the Microsoft Teams app on my iPad Pro M4. When I open the camera for video calls, the camera in landscape view is upside down. This problem only occurs in Microsoft Teams; other apps like FaceTime, Google Meet, Zoom or Telegram do not exhibit this issue.

Device and App Information:

• Device: iPad Pro M4

• iOS Version: 17.5.1

• Microsoft Teams Version: 6.14.0

Steps Taken to Resolve the Issue:

  1. Updated Microsoft Teams to the latest version.
  2. Restarted the Microsoft Teams app.
  3. Restarted the iPad.
  4. Verified camera orientation in the default Camera app (no issues).
  5. Reinstalled Microsoft Teams.
  6. Checked for and installed the latest iOS updates.

Despite these steps, the issue persists. I would appreciate any guidance or support to resolve this problem. Thank you for your assistance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-07-29T14:08:07+00:00

    Thanks for escalating this issue, I have the same issue and none of the proposed resolutions have worked.

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  2. Anonymous
    2024-07-29T14:30:47+00:00

    Is there an ETA from Microsoft in regards to update to fix the app?

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  3. Anonymous
    2024-07-29T20:19:27+00:00

    I have both sizes of iPad, M4. This behavior happens on both of them. I have an older iPad (Mini ver 6) and the video is not inverted on that one.

    I have tried Edge and Chrome browsers, but only Safari will let me connect to the Web-based Teams and the video is upright, but it won’t allow any backgrounds. It won’t even allow a blur – which is a minus since most of my meetings are at home. Anyway, that is my workaround for now.

    On Safari only go to: https://teams.microsoft.com/v2/

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  4. Anonymous
    2024-07-29T21:16:56+00:00

    Same problem here - iPad Pro M4 11 inch, newest / latest MS Teams version. I hope they‘ll fix it with the next update…

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  5. Anonymous
    2024-07-29T21:35:22+00:00

    Hi,

    Got this from MS just over an hour ago:

    Cheers Sean.

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