My camera on MSTeams on IPad Pro M4 suddenly is inverted, showing me upside down to all other attendees.

Anonymous
2024-07-25T12:00:54+00:00

I am experiencing an issue with the Microsoft Teams app on my iPad Pro M4. When I open the camera for video calls, the camera in landscape view is upside down. This problem only occurs in Microsoft Teams; other apps like FaceTime, Google Meet, Zoom or Telegram do not exhibit this issue.

Device and App Information:

• Device: iPad Pro M4

• iOS Version: 17.5.1

• Microsoft Teams Version: 6.14.0

Steps Taken to Resolve the Issue:

  1. Updated Microsoft Teams to the latest version.
  2. Restarted the Microsoft Teams app.
  3. Restarted the iPad.
  4. Verified camera orientation in the default Camera app (no issues).
  5. Reinstalled Microsoft Teams.
  6. Checked for and installed the latest iOS updates.

Despite these steps, the issue persists. I would appreciate any guidance or support to resolve this problem. Thank you for your assistance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-08-20T23:54:04+00:00

    I’m still having this issue. Have gone through all the troubleshooting steps. Now on Teams 6.15 in Australia on M4 iPad 11”.

    Can’t even run Teams on Edge anymore

    Image

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  2. Anonymous
    2024-09-09T16:20:11+00:00

    I have the same issue

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  3. Anonymous
    2024-09-10T07:14:29+00:00

    But the issue was resolved when MS Teams released a new update some weeks ago. I suggest you update the app on your iPad.

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  4. Anonymous
    2024-09-18T15:19:35+00:00

    Hello,

    Go to iPad “settings” - “Apps” - find “Teams” and clear data cache.

    After clearing the cache it should work properly again.

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  5. Anonymous
    2024-09-23T09:42:13+00:00

    No - didn't work.

    I updated the app, and cleared the data cache.

    Still upside down.

    Tim

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