My camera on MSTeams on IPad Pro M4 suddenly is inverted, showing me upside down to all other attendees.

Anonymous
2024-07-25T12:00:54+00:00

I am experiencing an issue with the Microsoft Teams app on my iPad Pro M4. When I open the camera for video calls, the camera in landscape view is upside down. This problem only occurs in Microsoft Teams; other apps like FaceTime, Google Meet, Zoom or Telegram do not exhibit this issue.

Device and App Information:

• Device: iPad Pro M4

• iOS Version: 17.5.1

• Microsoft Teams Version: 6.14.0

Steps Taken to Resolve the Issue:

  1. Updated Microsoft Teams to the latest version.
  2. Restarted the Microsoft Teams app.
  3. Restarted the iPad.
  4. Verified camera orientation in the default Camera app (no issues).
  5. Reinstalled Microsoft Teams.
  6. Checked for and installed the latest iOS updates.

Despite these steps, the issue persists. I would appreciate any guidance or support to resolve this problem. Thank you for your assistance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-07-26T08:05:20+00:00

    Ok, I appreciate if you can update me and keep me posted. Thank you :)

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  2. Anonymous
    2024-07-26T07:56:41+00:00

    Facing same issue.

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  3. Anonymous
    2024-07-25T21:56:12+00:00

    I have the same issue, same iPad, same iOS version, same MS Teams version.

    Company iPad so our support team are opening a case with Microsoft, will see what happens.

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    5 people found this answer helpful.
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  4. Anonymous
    2024-07-25T17:53:35+00:00

    I hope someone here read this topic and assist us.

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    4 people found this answer helpful.
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  5. Anonymous
    2024-07-25T17:50:53+00:00

    I first noticed yesterday. No issues with any other Apple hardware, or with any other software/apps on my M4 IPad Pro.

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    2 people found this answer helpful.
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