My camera on MSTeams on IPad Pro M4 suddenly is inverted, showing me upside down to all other attendees.

Anonymous
2024-07-25T12:00:54+00:00

I am experiencing an issue with the Microsoft Teams app on my iPad Pro M4. When I open the camera for video calls, the camera in landscape view is upside down. This problem only occurs in Microsoft Teams; other apps like FaceTime, Google Meet, Zoom or Telegram do not exhibit this issue.

Device and App Information:

• Device: iPad Pro M4

• iOS Version: 17.5.1

• Microsoft Teams Version: 6.14.0

Steps Taken to Resolve the Issue:

  1. Updated Microsoft Teams to the latest version.
  2. Restarted the Microsoft Teams app.
  3. Restarted the iPad.
  4. Verified camera orientation in the default Camera app (no issues).
  5. Reinstalled Microsoft Teams.
  6. Checked for and installed the latest iOS updates.

Despite these steps, the issue persists. I would appreciate any guidance or support to resolve this problem. Thank you for your assistance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-10-05T00:47:30+00:00

    The bricking in iOS 18.0.0 is very real, lil bugger got me too.

    But after a week of waiting for my replacement iPad I can safely say that the upside down issue is fixed in iOS 18.0.1 (albeit with a different iPad)

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  2. Anonymous
    2024-10-04T23:36:01+00:00

    I also still have this problem. iPad 11 Pro, brand new. Cleared cache, restarted Teams, same problem. Rebooted ipad, restarted Teams, same problem.

    Currently on v17+. Not wanting to upgrade iOS to v18 because of reports of bricking devices in the wild.

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  3. Anonymous
    2024-09-23T09:42:13+00:00

    No - didn't work.

    I updated the app, and cleared the data cache.

    Still upside down.

    Tim

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  4. Anonymous
    2024-09-18T15:19:35+00:00

    Hello,

    Go to iPad “settings” - “Apps” - find “Teams” and clear data cache.

    After clearing the cache it should work properly again.

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  5. Anonymous
    2024-09-10T07:14:29+00:00

    But the issue was resolved when MS Teams released a new update some weeks ago. I suggest you update the app on your iPad.

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