My camera on MSTeams on IPad Pro M4 suddenly is inverted, showing me upside down to all other attendees.

Anonymous
2024-07-25T12:00:54+00:00

I am experiencing an issue with the Microsoft Teams app on my iPad Pro M4. When I open the camera for video calls, the camera in landscape view is upside down. This problem only occurs in Microsoft Teams; other apps like FaceTime, Google Meet, Zoom or Telegram do not exhibit this issue.

Device and App Information:

• Device: iPad Pro M4

• iOS Version: 17.5.1

• Microsoft Teams Version: 6.14.0

Steps Taken to Resolve the Issue:

  1. Updated Microsoft Teams to the latest version.
  2. Restarted the Microsoft Teams app.
  3. Restarted the iPad.
  4. Verified camera orientation in the default Camera app (no issues).
  5. Reinstalled Microsoft Teams.
  6. Checked for and installed the latest iOS updates.

Despite these steps, the issue persists. I would appreciate any guidance or support to resolve this problem. Thank you for your assistance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-26T19:57:59+00:00

    I hope too, thanks for you

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-07-26T14:03:39+00:00

    I followed similar steps including “Clear app data” in Settings to no avail.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-07-26T13:30:04+00:00

    configured 2 x iPad Pro 12.9" Gen7 yesterday - both used for Teams calls regularly. This morning video on one of them was upside down on Teams and only in landscape mode (and locking view makes no difference). Checked all other app (incl. Camera app) - no issues.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-07-26T09:44:26+00:00

    I have the same issue on my ipad M4. Also, Microsoft still doesn't fix the rotated camera when using a external monitor.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-07-26T08:22:52+00:00

    I’m having the same problem and have tried the same fixes as the original poster. I first noticed it on the 25th of July, so it must be the update that was pushed that day.

    Was this answer helpful?

    0 comments No comments