My camera on MSTeams on IPad Pro M4 suddenly is inverted, showing me upside down to all other attendees.

Anonymous
2024-07-25T12:00:54+00:00

I am experiencing an issue with the Microsoft Teams app on my iPad Pro M4. When I open the camera for video calls, the camera in landscape view is upside down. This problem only occurs in Microsoft Teams; other apps like FaceTime, Google Meet, Zoom or Telegram do not exhibit this issue.

Device and App Information:

• Device: iPad Pro M4

• iOS Version: 17.5.1

• Microsoft Teams Version: 6.14.0

Steps Taken to Resolve the Issue:

  1. Updated Microsoft Teams to the latest version.
  2. Restarted the Microsoft Teams app.
  3. Restarted the iPad.
  4. Verified camera orientation in the default Camera app (no issues).
  5. Reinstalled Microsoft Teams.
  6. Checked for and installed the latest iOS updates.

Despite these steps, the issue persists. I would appreciate any guidance or support to resolve this problem. Thank you for your assistance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-10-04T23:36:01+00:00

    I also still have this problem. iPad 11 Pro, brand new. Cleared cache, restarted Teams, same problem. Rebooted ipad, restarted Teams, same problem.

    Currently on v17+. Not wanting to upgrade iOS to v18 because of reports of bricking devices in the wild.

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  2. Anonymous
    2024-09-23T09:42:13+00:00

    No - didn't work.

    I updated the app, and cleared the data cache.

    Still upside down.

    Tim

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  3. Anonymous
    2024-07-30T12:02:10+00:00

    The issue is fixed with the latest update

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  4. Anonymous
    2024-07-30T11:46:23+00:00

    There is a new update. Now the camera orientation is correct again. (German app store)

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  5. Anonymous
    2024-07-30T07:17:39+00:00

    Hi,

    Had this from them this morning

    Image

    Cheers Sean.

    Any update Sean?

    Regards,

    Sergi

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