This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
This issue happens everytime the person who is sharing the screen switches. Whenever the switch happens, the screen will freeze on the last image before the screen was switched to another user. The sound works still but the screen will stay frozen on that last image of the users screen. The only fix is to end Teams via task manager and it restarts the app and adds back to the call. This happens everytime the screen share is switched to another user. Not sporadic at all. The old Teams works fine but Teams keeps forcing me to the "New" Teams. This issue needs fixed. I have seen many other people online noting the same issue. I have updated all drivers and unistalled Teams and re-installed. Nothing fixes it. What is going on with this "New" Teams.
Displaying your screen content to others during a Teams meeting or call for collaboration
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Having the same issue here with users on Remote Desktop
Teams Hangs
We resort to Ending the Task and re-launching Teams
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
Having the same issue. Wish we could get a viable solution from someone here.... really affecting my work here. Is it possible to keep old teams active as a backup while you all work out all of the very many bugs on 'new' teams.
Same here, unusable really. I seem to have another issue once I have crashed out in task manager and come back in, it says I am in the call on another device (I am not) and when I get back in the other participants say they can hear me but the image of me was from when I crashed out.
I don't like anything 'new' from Microsoft of late, the 'new' outlook is a polished turd as well.
I have the same problem. Teams will freeze sometime in the middle of a meeting. last time it happened at the 45 minute mark, the time before then was around 25 minutes. Teams will ask me if I want to use the new version, I want to select No, but that's not an option. Why ask if it is going to force me to use the new one anyway? I've reinstalled teams and even changed out my SSD and did a windows install (for an unrelated reason) and it still freezes on me.