I am having issues with the "New" Teams screen freezing on shared screen when users switch screens

Anonymous
2024-02-02T17:35:56+00:00

This issue happens everytime the person who is sharing the screen switches. Whenever the switch happens, the screen will freeze on the last image before the screen was switched to another user. The sound works still but the screen will stay frozen on that last image of the users screen. The only fix is to end Teams via task manager and it restarts the app and adds back to the call. This happens everytime the screen share is switched to another user. Not sporadic at all. The old Teams works fine but Teams keeps forcing me to the "New" Teams. This issue needs fixed. I have seen many other people online noting the same issue. I have updated all drivers and unistalled Teams and re-installed. Nothing fixes it. What is going on with this "New" Teams.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing

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  1. Anonymous
    2025-01-21T13:51:34+00:00

    Yes, I think we are going to have to swap to google Meet or to Webex. Teams has frozen during 2 webinars that I have given to international audiences. It's embarassing and very frustrating, not to say a money loser.

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  2. Anonymous
    2025-01-08T17:34:43+00:00

    We are now using Zoom... to get past this issue.

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  3. Anonymous
    2025-01-21T13:32:34+00:00

    Constant issue for over a year now. We are considering on moving on from this platform entirely.

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  4. Anonymous
    2024-04-11T22:31:58+00:00

    Same issue here. Very embarrassing and not very professional that I cannot share things effectively. It doesn't let me leave the call either. Everything freezes. Why force the change when the new version isn't ready. There's a notable silence here from MS too....

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