Teams chat no longer works for my organization on Android phones

Anonymous
2023-10-03T18:52:15+00:00

I'm an admin for my organization, and over the past few days I've been getting a lot of support complaints about Teams chat not working on Android phones. As of last week, it was working for me, so I suspected it was a phone specific problem. However, when I first opened the app today I noticed that all my chats and functionality suddenly disappeared. The only option available in the teams app seems to be calling.

I checked the org policies, and everything is correct. This looks to be a bug on the latest version of the app.

I managed to get to "activities" by trying to save a photo to the teams app, and when I bring this up it says "Administrator has disabled chat for this user." I'm the admin, and I certainly didn't do this. All policies under messaging allow for chat.

Please help!

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. Anonymous
    2023-10-04T22:43:39+00:00

    Just fixed it!! My org can use chat again. Was able to downgrade to prior version via this link: https://teams.en.uptodown.com/android/download/106890129

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  2. Anonymous
    2023-10-04T23:01:07+00:00

    Just fixed it!! My org can use chat again. Was able to downgrade to prior version via this link: https://teams.en.uptodown.com/android/download/106890129

    Thanks, Austin.

    My org uses Intune to deploy all Microsoft apps. So Is it possible to downgrade ? Please advise me

    Thanks

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  3. Anonymous
    2023-10-05T04:51:54+00:00

    If it is any consolation, we have had this issue within our organisation for a month now. Only a couple of users at first but in the last week it has affected majority of the Android users.

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  4. Anonymous
    2023-10-05T06:41:08+00:00

    Hi

    I am experiencing exactly the same problem since Oct. 2, and it's expanding into the organization for Android users.

    I hope this will be fixed soon, it is really a work problem.

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  5. Anonymous
    2023-10-06T16:05:09+00:00

    Same here - on Oct. 2: one User .... Oct. 3: all Android users .

    Good job MS! Nicely done.

    Please fix this ASAP.

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