Teams chat no longer works for my organization on Android phones

Anonymous
2023-10-03T18:52:15+00:00

I'm an admin for my organization, and over the past few days I've been getting a lot of support complaints about Teams chat not working on Android phones. As of last week, it was working for me, so I suspected it was a phone specific problem. However, when I first opened the app today I noticed that all my chats and functionality suddenly disappeared. The only option available in the teams app seems to be calling.

I checked the org policies, and everything is correct. This looks to be a bug on the latest version of the app.

I managed to get to "activities" by trying to save a photo to the teams app, and when I bring this up it says "Administrator has disabled chat for this user." I'm the admin, and I certainly didn't do this. All policies under messaging allow for chat.

Please help!

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. Anonymous
    2023-10-10T08:57:17+00:00

    This is affecting multiple Microsoft 365 tenants and Microsoft Partners that manage multiple organizations like ourselves are being affected tremendously.

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  2. Anonymous
    2023-10-04T08:32:34+00:00

    Hi,

    I have exactly the same issues reported in my company, and am personally experiencing exactly the problem that is reported (No chat available).
    On top of that, also the Calender is unavailable, and joining meetings is also not working.
    My colleague checked on his phone, did not have the issue, until the app updated 2 minutes later and then he had the same issue.

    App version that does not work currently:
    1416/1.0.0.2023173501/0925
    Call-version: 2023.31.01.1

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  3. Anonymous
    2023-10-11T06:57:05+00:00

    Good Morning an again.. please fix this! The App doesnt work at all! No chat, No calendar, No Teams, No Channels. Long story short the android teams App doesnt work at all atm

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    5 people found this answer helpful.
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  4. Anonymous
    2023-10-09T15:11:10+00:00

    we face the same issues. the app only show calls. we have no teams - team anymore, or chat or something else. please fix it, it is very unhandy this way

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  5. Anonymous
    2023-10-09T08:18:59+00:00

    Same here, please fix

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