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When I'm in a MS Teams chat with someone, it just jumps to another chat without notice. It happens when I'm not clicking on anything.
This is the version I have:
Version
You have Microsoft Teams version 24124.2315.2911.3357.
You've got the latest version. It was last checked on 14/06/2024.
The client version is 49/24050307617.
Conversations involving multiple participants, allowing collaboration and information sharing in Teams
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Don't suppose you had a resolution for this. It's still happening in my org..
Cheers
Dear Brett C-SA Thanks for your feedback! Very sorry for late reply!Based on your further description, I do apologize for inconvenience that it seems the option Disable hardware acceleration is currently not available in the new Teams.
In the meanwhile, I do more tests, and it seems when you click another chat, before it competely change, and you type letter at once, The chat will jump to the chat of the name you typed at the same time starting with that letter. Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!Sincerely,Allen | Community Moderator
This happens to everyone I know since the "New" Teams. It is embarrassing because things go where they should not. It also looks unprofessional
I'll try that community when I get time, thanks for the suggestion.
It seems I may not have access to change those settings, as I have nothing for 'General' or 'Disable hardware acceleration'.
Hi Allen
Thanks for checking in again. It seems I may not have access to change those settings, as I have nothing for 'General' or 'Disable hardware acceleration'.
I'll see how things go for 2 or 3 weeks and take it from there.