Why is MS Teams jumping to a different chat than the one I chose to be in?

Anonymous
2024-06-14T00:45:06+00:00

When I'm in a MS Teams chat with someone, it just jumps to another chat without notice. It happens when I'm not clicking on anything.

This is the version I have:

Version

You have Microsoft Teams version 24124.2315.2911.3357.

You've got the latest version. It was last checked on 14/06/2024.

The client version is 49/24050307617.

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. Anonymous
    2024-10-11T12:43:26+00:00

    That sounds very similar to one of the issues I was having as well. It would switch chats when moving my mouse around (no clicks). Like I said, mine is gone now. Here are the KBs I have installed on my machine. Maybe that'll help?

    HotFixID

    KB5039884

    KB5003791

    KB5012170

    KB5015684

    KB5037768

    KB5014032

    KB5014035

    KB5020372

    KB5022924

    KB5023794

    KB5025315

    KB5026879

    KB5028318

    KB5028380

    KB5029709

    KB5031539

    KB5032392

    KB5032907

    KB5034224

    KB5036447

    KB5037018

    KB5037240

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  2. Anonymous
    2024-10-11T11:42:29+00:00

    That's what I thought the issue was when I was initially investigating it a few months ago, but it only makes up half of the reported issues from what I can see, and also what happens to me.

    If I move my mouse to that side of the screen before typing then it'll just go straight to the person in the list who's name appears with the same letter as I'm typing, but when I move my mouse to the other side of the screen, I can get a few replies in before it jumps to a different chat. Usually a previous chat? Same behaviour with the message reacts.

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  3. Anonymous
    2024-10-10T13:11:53+00:00

    Well... the behavior you're describing still happens for me but that might be by MS Teams design (good or bad design I guess on who you ask :-) ).

    What was happening to me was that as I was typing in a particular chat, MS Teams would jump to another chat, take that text I had typed and place it there so I'd send the message to the wrong person/group if I wasn't careful. That behavior has gone away with this version.

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  4. Anonymous
    2024-10-10T10:05:13+00:00

    I have what seems to be a positive update :-)

    I've been on this version for over a week and haven't had the chat window change up for me.

    You have Microsoft Teams version 24243.1309.3132.617. You've got the latest version. It was last checked on 10/9/2024.The client version is 49/24090101421.

    Hope everyone else has the same results!

    Exactly same version here, and unfortunately jumping still continues, just tested on the method of leaving a spesific chat to go to a channel, moving back to Chat area and pressing letter K - Teams directs me to a different chat, where I am chatting with a person whose name starts with K.

    Really glad it was solved for you tho :D :)

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  5. Anonymous
    2024-10-10T09:04:21+00:00

    Sadly I've had it twice this morning

    You have Microsoft Teams version 24243.1309.3132.617. You've got the latest version. It was last checked on 10/10/2024.The client version is 49/24090101421.

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