My team's app occasionally displays an error, preventing me from opening it and attending meetings.Please give me a solution to this.Error is attached below.

Anonymous
2025-01-02T12:49:59+00:00

Error:We've run into an issue

Oops, something went wrong!rror][Error :: Cannot read properties of undefined (reading 'baselmageUrl')]

Slot name:UNKNOWN

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2025-01-23T19:07:44+00:00

    Thanks for the information, I will be attentive and checking what I find. Microsoft does not comment on the matter.

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  2. Anonymous
    2025-01-24T10:30:57+00:00

    Hello,
    It is January 24th, the problem still persists and several people are impacted.

    Can we have a status of information on this issue please?
    Thanks

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  3. Anonymous
    2025-01-24T13:09:32+00:00

    This is the image of the error that still continues to appear.

    It occurs after making a video session or a call. In the next session once the call or video or conference session is finished; the error appears.

    To solve it, I entered the task manager and killed the Teams process. This restarts Teams and you can call or hold a video meeting again.

    I have uninstalled O365 and it didn't solve it.

    We need Microsoft to speak out and give us a solution. Apparently it was presented after an update in early January 2025 in Windows 11.

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  4. Anonymous
    2025-01-28T08:54:37+00:00

    Hello,
    I have good news, issue solved for me this morning with Windows Update patching,
    KB5049981
    KB5049621

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  5. Anonymous
    2025-01-28T09:13:22+00:00

    Hello!

    Since yesterday ms teams has been working stably.

    Teams version is not updated:

    Microsoft Teams version 24335.208.3315.1951. You've got the latest version. It was last checked on 28.01.2025.The client version is 49/24120100221.

    I didnt got any OS updates last days.

    So it's miracle!

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