My team's app occasionally displays an error, preventing me from opening it and attending meetings.Please give me a solution to this.Error is attached below.

Anonymous
2025-01-02T12:49:59+00:00

Error:We've run into an issue

Oops, something went wrong!rror][Error :: Cannot read properties of undefined (reading 'baselmageUrl')]

Slot name:UNKNOWN

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

51 answers

Sort by: Oldest
  1. Anonymous
    2025-01-17T10:09:07+00:00

    Web version works well for me - this is currently my main workaround because logging off and on after each audio call is annoying (and if you forget, Teams freezes in the next action)

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-01-17T12:16:54+00:00

    That's exactly what happens to me, I have to open the taks manager and kill the teams session and it works again without a problem. On the next call, the error appears again.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-01-17T22:01:17+00:00

    Error:We've run into an issue

    Oops, something went wrong!rror][Error :: Cannot read properties of undefined (reading 'baselmageUrl')]

    Slot name:UNKNOWN

    I have the same problem and it started after upgrading to the new Windows and it was January 6th, I can't find a pattern to be performed, it's certain time.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-01-20T10:54:37+00:00

    I have the same issue, and I would be curious how to solve it. Reinstall Teams was not helping

    for me it is happening when I am sharing screen in a meeting

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-01-20T11:01:36+00:00

    I have the same issue, and I would be curious how to solve it. Reinstall Teams was not helping

    for me it is happening when I am sharing screen in a meeting

    I found this regarding an ongoing incident... TM966953

    Teams application is crashing. - Microsoft Community

    Teams在运行过程中频繁出现报错 - Microsoft Community

    Next update deadline: Thursday, January 23, 2025 at 12:00 UTC

    Was this answer helpful?

    0 comments No comments