My team's app occasionally displays an error, preventing me from opening it and attending meetings.Please give me a solution to this.Error is attached below.

Anonymous
2025-01-02T12:49:59+00:00

Error:We've run into an issue

Oops, something went wrong!rror][Error :: Cannot read properties of undefined (reading 'baselmageUrl')]

Slot name:UNKNOWN

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2025-01-15T21:37:35+00:00

    This is my exact issue, too. Have you noticed if it only happens every other day, though? I've had this issue, like clockwork, every other day since 3rd January. Today I'm having that issue, tomorrow I will be fine. No matter if I'm working remote, or in the office....it only presents every other day.

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  2. Anonymous
    2025-01-15T21:32:46+00:00

    I have tried all, but issue not resolved.

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  3. Anonymous
    2025-01-15T19:24:39+00:00

    In both Web and Teams I notice that I now always get "Hold on, we are preparing for you" (or something like that - My teams in Norwegian below) seems like some updates on my user are "stuck". That message is displayed only 3-4 seconds though. Might not be related but started at the same time my other problem occurred.

    Image

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  4. Anonymous
    2025-01-15T19:24:19+00:00

    I report the same inconvenience in the organization.

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  5. Anonymous
    2025-01-15T19:15:09+00:00

    I have done everything you suggest, but the problem persists.

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