My team's app occasionally displays an error, preventing me from opening it and attending meetings.Please give me a solution to this.Error is attached below.

Anonymous
2025-01-02T12:49:59+00:00

Error:We've run into an issue

Oops, something went wrong!rror][Error :: Cannot read properties of undefined (reading 'baselmageUrl')]

Slot name:UNKNOWN

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2025-01-14T14:48:08+00:00

    I also have the same problem cross two different Windows 10 devices.

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  2. Anonymous
    2025-01-14T11:26:32+00:00

    Similar issue in my Teams. (with Win11 24H2)

    Teams works well in the beginning.
    I can start an audio call or a meeting with others.
    But after I finished the audio call or the meeting and I want to start another one. I get:

    We've run into an issueOpps, something went wrong![UnknownError][Error:Cannot read properties of undefined (reading 'baseimageUrl')]Slot name:UNKNOWNSession ID:...Date and time stamp

    In Teams, I get

    We run into an issueTry again in a few minutes

    Teams is not crashing, but it is no longer usable.
    I cannot switch to other contacts. I stuck in the current scree. Chatting with the current contact still works.
    And I see incoming calls, but I when I accept, the connections ends.

    I already tried to delete all "Unkown Users" from my chats (because of the Slot name: UNKNOWN in the error message), but it didn't help.
    Also reinstalling Teams did not solve the problem.

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  3. Anonymous
    2025-01-14T10:50:54+00:00

    I'm also getting the same problem. In addition, when receiving error " We've run into an issue", I noticed that none of the menu options on the side panel are working at all.

    Exact same issue. If it happens when in a discussion, able to still type in chat and receive messages but not able to switch to any other chat or tab from the side panel, open settings or anything else, if I try to open a chat in a new window it opens a page that displays the error. Web teams is perfectly fine in the mean time

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  4. Anonymous
    2025-01-14T01:02:13+00:00

    I'm also getting the same problem. In addition, when receiving error " We've run into an issue", I noticed that none of the menu options on the side panel are working at all.

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  5. Anonymous
    2025-01-13T19:41:42+00:00

    I have done everything you suggest, but the problem persists.

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