My team's app occasionally displays an error, preventing me from opening it and attending meetings.Please give me a solution to this.Error is attached below.

Anonymous
2025-01-02T12:49:59+00:00

Error:We've run into an issue

Oops, something went wrong!rror][Error :: Cannot read properties of undefined (reading 'baselmageUrl')]

Slot name:UNKNOWN

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

51 answers

Sort by: Most helpful
  1. Anonymous
    2025-01-16T04:47:26+00:00

    This is my exact issue, too. Have you noticed if it only happens every other day, though? I've had this issue, like clockwork, every other day since 3rd January. Today I'm having that issue, tomorrow I will be fine. No matter if I'm working remote, or in the office....it only presents every other day.

    I have this problem every day and noticed since January 3, if I am in the office or teleworking the problem is identical, as soon as I finish a conversation with someone in my organization the problem manifests itself. You will have to wait for the patch scheduled for next Thursday and for now use the Web version of Teams... If a Microsoft moderator comes across this message and has other information!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-01-15T18:17:42+00:00

    I found this regarding an ongoing incident... TM966953

    Teams application is crashing. - Microsoft Community

    Teams在运行过程中频繁出现报错 - Microsoft Community

    Next update deadline: Thursday, January 23, 2025 at 12:00 UTC

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-01-15T16:14:38+00:00

    In my case it only occurs on desktop computers and it starts appearing from January 10th.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-01-15T08:23:52+00:00

    Same issue, started a couple of weeks ago and impacting many users across the business.

    For those that have reported so far are running Windows 11 24h2 (some on current channel, some on preview)

    Appears to happen after attending a meeting, you can then see notifications in the chats but cant click on any or open in a new window as the same error appears.

    Quitting teams & reloading resolves the issues

    All devices running the latest windows & webview software.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-01-14T14:48:08+00:00

    I also have the same problem cross two different Windows 10 devices.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments