My team's app occasionally displays an error, preventing me from opening it and attending meetings.Please give me a solution to this.Error is attached below.

Anonymous
2025-01-02T12:49:59+00:00

Error:We've run into an issue

Oops, something went wrong!rror][Error :: Cannot read properties of undefined (reading 'baselmageUrl')]

Slot name:UNKNOWN

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2025-02-06T12:04:44+00:00

    I was able to fix it by disabling ipv6 in my router.
    Apprently, microsoft doens't use their ipv6 address to answer the api call to https://latm-noam.flightproxy.teams.microsoft.com

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  2. Anonymous
    2025-01-28T13:30:18+00:00

    Good morning Benoit;

    I appreciate the response and details of where to get the updates you mention. If you can please share links to download and how to install, I appreciate it.

    Good morning, I will be attentive.

    Sorry, Both updates came automatically through my organization.

    Normally they should be installed by your organization or automatically on a private PC outside the organization!

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  3. Anonymous
    2025-01-28T12:40:03+00:00

    In my case I have Windows 11. Where can I download the updates you mention for that OS.

    Thnaks

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  4. Anonymous
    2025-01-28T12:34:57+00:00

    Good morning Benoit;

    I appreciate the response and details of where to get the updates you mention. If you can please share links to download and how to install, I appreciate it.

    Good morning, I will be attentive.

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  5. Anonymous
    2025-01-28T12:32:55+00:00

    Thank you for the information, but give me details of how you solved it. What should I download or what should I do to make Teams work well.

    Thanks again for your help

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