"We couldn't complete that action" when creating a new Team

Anonymous
2024-06-24T13:46:15+00:00

I have a user that is getting this error when trying to create a new Team in the Teams beta version. I was having it as well until I cleared my cache. Unfortunately, the same fix did not work for them. Any ideas?

Microsoft Teams | Microsoft Teams for business | Teams and channels | Create a new team or channel

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  1. Anonymous
    2024-06-27T11:48:35+00:00

    Any update from Microsoft to resolve this?

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  2. Anonymous
    2024-06-26T20:25:06+00:00

    Same issue here... clearing cache doesn't help at all...

    Should i re-install Team Classic?

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  3. Anonymous
    2024-06-26T20:05:59+00:00

    Clearing the app data didn't work for me. I can make new Team from the mobile app or via the Admin portal. I think something is going on with the desktop client.

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  4. Anonymous
    2024-06-26T15:07:59+00:00

    Hello, Chris .

    I totally understand how you feel about it. Yes, it is a known issue with the New Teams. It is due to the fact that it is still a beta version and need more improvements. I appreciate your patience with regards to it. Let's hope that they will give us an update as soon as possible after gathering feedbacks related to this issue.

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Kind regards, Kevin

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  5. Anonymous
    2024-06-26T15:04:19+00:00

    Hi Kevin,

    Thanks for the additional info. Ultimately, since clearing neither folder worked, creating the Team on the users' phone was the solution we had come up with for the time being. I guess I really just posted to raise awareness and see if anyone else had a solution to issue. Short term it's a fine fix, but hopefully Microsoft will get it resolved soon. Users don't like change!

    Chris P.

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