Setting up a new workspace or conversation thread for collaboration in Microsoft Teams
Shelly,
I just tried this, but it didn't work for my user who is experiencing the same issue - they can create a team in Microsoft Teams via their phone app, but not in the Teams desktop client or on the web.
Thank you for posting this solution. Hopefully, it will help others.
Thanks!
Chad Sheldon
I found another folder just above it called MSTeams_8wekyb3d8bbwe which I also renamed and that fixed it for me