Setting up a new workspace or conversation thread for collaboration in Microsoft Teams
We've tried a few accounts with mixed results. Funnily enough I just did a fresh install with the user and the issue still persists. Turns out they can create a new Team on their phone app though! After doing some more digging, it appears Microsoft is aware of the issue (though there doesn't seem to be a fix yet):
This notification was submitted on June 4th, so I'm shocked it still appears to be prevalent, but at least they are aware of the issue.