New Teams prompting "The parameter is incorrect" error.

Anonymous
2023-11-28T13:43:19+00:00

New Teams has been advertising itself to many of my users. Majority of the company has made the switch, but others are running into a parameter error. Strange bit is, I can get it to work for about 5 days. Afterwards, I'm guessing an update takes place, and New Teams refuses to open and throws a parameter error. I've tried reinstalling the application multiple times and downloading the app installer. Nothing seems to work.

C:\ProgramFiles\WindowsApps\MSTeams_23285.3607.2535.937_x64__8wekyb3d8bbwe\ms-teams.exe

The parameter is incorrect.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-02-21T22:43:10+00:00

    I did two things and all seems to be working so far.

    On both pools that I am running, I have teamsbootstrapper.exe and MSTeams-x64.msix in a folder "C:\Teams" and I uninstalled New Teams from the Gold Image using teamsbootstrapper.exe with this at a command prompt .\teamsbootstrapper.exe -x

    I then reinstalled with bootstrapper.exe using this .\teamsbootstrapper.exe -p -o "c:\teams\MSTeams-x64.msix"

    On my AV pool that I am testing, I added these exclusions

    \Program Files\WindowsApps\MSTeams_*\ms-teams.exe
    \Program Files\WindowsApps\MSTeams_*\ms-teamsupdate.exe
    \Program Files\FSLogix\Apps\frxsvc.exe

    Just wanted to say thanks for your information. I've been spent the last 4 days trying to figure out this issue. We're using Horizon 8 Instant Clone with FSLogix containers and Sentinel One AV. Your steps seems to work things out for me. I was installing from a UNC path and could never get the success statement unless I omitted -o. The only thing left that's puzzling is that on first load in for a user, it seems to take up to 20 minutes before we're able to launch Teams. It's like it's handling the install for the user during that time frame. After that and on subsequent logins, it works as expected.

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  2. Anonymous
    2024-02-26T10:13:27+00:00

    Hi all,

    i´m working in two different environments and got this error also when the AV exlusions are configured.

    Currently in ENV 1 with TrendMicro Apex One and ENV 2 with Sentinel One AV.

    Both on Server 2019, with FSLOGIX and latest FSLOGIX (Private Fix 2210 HF4).

    The Servers are installed completly automated. When deploying a server without AV the error does not occur.

    This is driving me nuts and is completely unacceptable imho.

    Please dont set deadlines for products, whose successor even cant be rolled out for testing.

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  4. Anonymous
    2024-02-26T18:03:07+00:00

    Same issue here within our Citrix xendesktop enviroment. Have you made any progress?

    As soon as we disable AV it works fine with no error. If we leave Teams for a bit after the error it auto loads after about 20 minutes but sometimes sooner.

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  5. Anonymous
    2024-02-26T18:34:48+00:00

    no progress here. clicking Ok to the parameter error and waiting 10 minutes or so and Teams will open when run from the Start menu. Any sooner than that, a couple of clicks on it will generate a please wait while we finish deploying this application message will pop up. If we remove our Sentinel AV, which has all the following exclusions, new teams will run instantly.

    • Process exclusion for ms-teams.exe and ms-teamsupdate.exe
    • Path exclusion for C:\Program Files\WindowsApps\MSTeams_*\* 

    Exclusions for FSLogix:

    • \Device\HarddiskVolume*\Program Files\FSLogix\Apps\” with:
        - \Device\HarddiskVolume*\Program Files\FSLogix\Apps\frxccds.exe
        - \Device\HarddiskVolume*\Program Files\FSLogix\Apps\frxsvc.exe
        - \Device\HarddiskVolume*\Program Files\FSLogix\Apps\frxdrvvt.sys
        - \Device\HarddiskVolume*\Program Files\FSLogix\Apps\frxdrv.sys
        - \Device\HarddiskVolume*\Program Files\FSLogix\Apps\frxccd.sys
        - \Device\HarddiskVolume*\Program Files\FSLogix\Apps\wastorage.dll
        - \Device\HarddiskVolume*\Program Files\FSLogix\Apps\cpprest_2_10.dll 

    Our PM software is Delinea for what it's worth. Doesn't seem to matter if it's installed or not for this issue, so we're of the mindset it has nothing to do with that.

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