New Teams prompting "The parameter is incorrect" error.

Anonymous
2023-11-28T13:43:19+00:00

New Teams has been advertising itself to many of my users. Majority of the company has made the switch, but others are running into a parameter error. Strange bit is, I can get it to work for about 5 days. Afterwards, I'm guessing an update takes place, and New Teams refuses to open and throws a parameter error. I've tried reinstalling the application multiple times and downloading the app installer. Nothing seems to work.

C:\ProgramFiles\WindowsApps\MSTeams_23285.3607.2535.937_x64__8wekyb3d8bbwe\ms-teams.exe

The parameter is incorrect.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-11-28T14:25:55+00:00

    Hi, thank you for coming to the forum, my name is Femi. It is worth noting that this is a user community, and we are all users here, much like yourself. While we strive to assist and share insights, we are not Microsoft directly.

    I’m sorry to hear that you’re having trouble opening Teams and getting a parameter error.

    The parameter error might be caused by a corrupted installation of Microsoft Office. You can try to repair your Office installation by following these steps:

    Open Control Panel - Programs and Features Click Microsoft Office in the list of installed applications At the top, click ‘Change’ On the resulting dialog, click ‘Repair’ - choose the Online Repair, it is a comprehensive fix

    Another possible reason for this error is that your Teams app is not updated to the latest version. You can try to update your Teams app by following these steps:

    Open Teams and sign in to your account Click on your profile picture at the top right corner Select Check for updates Wait for the update to complete and restart Teams

    to learn more; https://answers.microsoft.com/en-us/windows/forum/all/parameter-is-incorrect-i-cannot-open-microsoft/ed0cae71-917a-4beb-9388-7405b6c75b38

    I hope this helps, let me know if this contradicts what you need. I remain helpful in answering any more of your questions.

    Best Regards,

    Femi.

    Give back to the community, and help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.

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  2. Anonymous
    2023-11-28T16:59:05+00:00

    Hey Femi!

    I gave that a go with no luck. Fully repaired Office and updated the Teams client.

    Of note, when I select the slider to switch to the new Teams from classic, I'm prompted with "Something went wrong and we couldn't open the new Teams. Please try again."

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  3. Anonymous
    2023-11-28T17:03:00+00:00

    Hi again, Kieran.

    you can try to clear your browser cache and cookies, and then sign in to Teams again. This can help you resolve any issues with your browser that might interfere with opening the new Teams. You can also try to use a different browser or device to see if the problem persists.

    for more info https://answers.microsoft.com/en-us/msteams/forum/all/my-colleagues-missing-the-toggle-for-switching/cdfc98c6-7926-4a35-ac4c-31374ac93c95

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  4. Anonymous
    2024-01-04T14:28:55+00:00

    So far, I haven't found a 100% permanent fix for this, but I have found a few fixes that will at least get New Teams to open. The first is to open Teams Classic, let it ask you if you meant to open New Teams instead, and tell it to open New Teams for you. An alternative fix, which works for all users on a machine (if you're on a shared computer) is to explicitly grant permission to all users to execute in the MSTeams_%versionnumber%_x64_8wekyb3d8bbwe" folder.

    When New Teams is installed, users are not given permission to the entire "C:\ProgramFiles\WindowsApps\MSTeams..." folder, they are given execute permission only to files which contain the SYSAPPID MSTEAMS_8wekyb3d8bbwe.

    I'm not sure, but I think when an update tries to run, it doesn't contain that exact app ID or something so New Teams stops working. If you give all users permission to execute in that folder, New Teams opens just fine.

    The only problem being, New Teams makes a new folder with every update. 😡

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  5. Anonymous
    2024-01-16T13:17:39+00:00

    I have been having the same issue. We are on a VDI system with VMware, so that complicates updates slightly. I have found that if I wait a few minutes after logging on and then try to open Teams, it seems to open. Autostart does not work. I have not tries this enough to know that it is consistent.

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