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Hi,
Would like Microsoft to respond.
When ending a scheduled teams call, the Jabra headset does not disconnect. Have to issue a test call every time to release it. This does not happen on Zoom call. Happening with many others. see other string.
Teams 1.6.00.376.
Additional meeting and call-related features and issues within Microsoft Teams for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I still have 1.6.00.1381 and it does seem like the issue stopped although I haven't tried a recorded call yet. *fingers crossed*
Thanks!
I had the same issue, and I blamed the headset for it. I discovered the work around to make a call and close it, and things would work.
Now after changing the laptop, Teams does not seem to tell the headset when in a call. The red light does not work, and neither the accept and end work from the headset. Plus the mute does not reflect on Teams. In short, the headset does not know that it is in a call.
Anyone is suffering from that? Can I be the new Teams that is causing that? I am on version 1.6.00.4472 (21/3/3023)
I connected a new Jabra Evolve 65 Stereo two days ago, updated the firmware on the headset and the dongle. The headset 'locks up' and will not disconnect from the Teams' call. The Teams application reads 'there was a glitch' after I close the application and open it again.